Made under the Financial Services Act 2012
1 statutory instrument made using powers in the Financial Services Act 2012, newest first. Each one is explained section by section in plain English.
The Financial Services Act 2012 (Relevant Functions in relation to Complaints Scheme) (Amendment) Order 2026
- Department: HM Treasury
- Made under: Financial Services Act 2012
Amended the 2014 Order to update and clarify which regulatory functions of the FCA and PRA are eligible for investigation under the statutory Complaints Scheme.
This Order modifies the list of regulatory functions of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) that are subject to the statutory Complaints Scheme.
It mandates that certain functions under the Money Laundering Regulations 2017 and the Securitisation Regulations 2024 fall within the scope of independent investigation for maladministration, while specifically excluding legislative actions such as making technical standards and issuing general guidance.
The Order applies to the UK's financial regulators and ensures certain administrative duties are subject to oversight by the independent complaints commissioner.